Ultimea Support
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Recent activity by Ultimea Support
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Hello omáš Ledényi, To determine if it can be applied to your Poseidon E40 projector, please check the current software version installed on your device. Once you have the version details, please c...
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Hello Viktor,Thank you for your suggestion. Currently, our technical engineers are still testing support for other models, and we plan to announce and apply these updates to more models, including ...
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Bonjour Fontaine,Merci de nous avoir contactés.Je suis désolé d'apprendre que vous n'avez pas de son sur le caisson de basse. Voici quelques étapes que vous pouvez essayer pour résoudre ce problème...
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Hello Blue Windy,Thank you for your message and for bringing this to our attention. While we cannot confirm an exact release date for a new version, rest assured that your feedback is a priority, a...
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Hello Nicholas Kowsh, Thank you for reaching out and sharing your experience with the V143 upgrade. We're glad to hear it’s working well for your needs, though we apologize for the inconvenience yo...
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Hello Jeumont Laurent,Thank you for your candid feedback, and I appreciate your kind words despite your disappointment with the soundbar. Your insights are valuable to us, and I will make sure they...
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Hello Enzo, In firmware version V131, the bass adjustment range was limited to -2 to 2, which provided a smaller range of control over the bass levels. With the update to V149, we've expanded the b...
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Thank you for reaching out and sharing the details of the issues you're facing with your Nova S50. Sound Issues:It sounds like the system is behaving inconsistently, which may be due to a software...
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Hello Blue Windy, Thank you for bringing this issue to our attention and for sharing the test tone. Our technical team is currently investigating this issue to find a resolution as quickly as possi...
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Hello Mohsin,Thank you for reaching out. We understand your request for a version of the software that maintains the color quality of version 2.x.x while adding HDMI ARC/HDMI CEC support. Unfortuna...
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- 1 vote