Poseidon D60 Customized Software-V143

Ultimea Support
Ultimea Support

V143 is the latest version of Poseidon D60.

Must read before upgrading:

If the sound quality of the factory version meets your requirements or the current factory version is V143, you don't need to upgrade the software version. (Switching versions multiple times may cause compatibility issues)

Before upgrading this version, please make sure your factory software version is less than V143(Press and hold the button on the right side of "surround" for 5 seconds.)(Not suitable for V018/ V019 or T20/T019 or V45 with App control new version).

③ Please ensure that the soundbar and the subwoofer remain connected before upgrading. Otherwise, the software versions will be inconsistent, and the subwoofer will have no sound or will not work.

④ If the device crashes and cannot be turned on after the upgrade, please contact customer service to send a "recovery file", please get in touch with support@ultimea.com.

V143 improvements:

① Optimize EQ1/EQ2/EQ3 sound effects 
② Improved mid-frequency for clearer sound
③ Enhance surround sound quality

Specific Method:

1. Copy the "update.zip" file to the USB flash drive.

Note:
Use an empty USB flash drive, USB format: FAT32, 128GB or less capacity;
The file doesn't need to be unzipped;

2. After the Soundbar is turned on, insert the USB flash drive into the USB port, WAITING will be displayed, and then it will automatically upgrade and the progress will be displayed. Automatically standby after the upgrade is completed. 
3. Press and hold the button on the right side of "surround" for 5 seconds. If the display shows "V143, " the upgrade is successful.

If you have any questions after downloading, please feel free to contact us, and if you have any suggestions or ideas.

Please note:

This software version is only compatible with Poseidon D60 that do not support the Ultimea App.

For the 2025 new version Poseidon D60 that supports the App, please get the latest software version update in the Ultimea App.

Please do not download the wrong software, as doing so may cause the device to malfunction.

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Comments

170 comments

  • Comment author
    Captain Gorki
    • Edited

    Looks like Ultimea has left us. What a shame. I will never buy anything from this brand again. Hey Ultimea Support let's change my mind(!)

    4
  • Comment author
    Ultimea Support

    Dear varricchio86,
    Grazie per la richiesta.
    Spiacenti, al momento supportiamo solo i nuovi Poseidon D70 e Solo B30 per il controllo tramite app.
    Per Poseidon D60 e altri prodotti, il nostro team App sta lavorando duramente per sviluppare un firmware che supporti l'app. Si prevede che ci vorrà fino a metà settembre. Pubblicheremo qualsiasi progresso nel centro assistenza.
    Grazie per l'attenzione.

    3
  • Comment author
    Blue Windy

    Ultimea Support

    It's interesting that the app is in development. One feature I'd like to request is the ability to control the volume of each channel separately. What I mean is, for example, in the case of the Poseidon D60, since this soundbar is a 5.1 channel, I'd like to be able to provide the ability for the user to control the volume of the L, R, C, Ls, Rs channel speakers individually.

    3
  • Comment author
    RAC

    Fabian,

    I had the same HDMI-CEC problem. Unplug the TV and D60, plug in the D60 first and then plug in the TV worked for me, it forces the TV to re-sync with the D60 (Samsung TV).

    Good luck.

    3
  • Comment author
    Lorris Sanna

    Hello,

    Any news regarding the addition of the Poseidon D60 into the Ultimea mobile application ?

    Thank you.

    3
  • Comment author
    DavidV

    Hi it was said that we would get app support, now it looks like we won't get any support. Unfortunately I will change my rating on Amazon and it will not be positive unless there is a fix!

    3
  • Comment author
    Carmelo Chillemi

    Perché comunicazioni IN PRIVATO?
    Il Team ULTIMEA faccia un comunicato UFFICIALE su aggiornamento o no del D60.
    Questo silenzio di ULTIMEA è veramente una cattiva pubblicità per una azienda che fino a poco tempo fa si distingueva proprio per la sua disponibilità e tempestività! Un peccato.....

    3
  • Comment author
    varricchio86

    Buongiorno ultima... c'è la possibilità di avere un'app per programmare autonomamente la soundbar?

    2
  • Comment author
    Fabian

    Went from v139 to v143 and now the the profiles are all super low bass. +6 is like what I would consider 0.

    And the HDMI-CEC function does not work anymore after the update. Tried resetting and multiple reinstalls. Not working anymore.

    2
  • Comment author
    Blue Windy

    Ultimea Support

    Can you please make a V144 software that fixes the bug where left and right surround sound are not separated?

    2
  • Comment author
    Abhilash Dwarakanath
    • Edited

    Hi all,

    Okay this is going to be a long post. I've been testing this Soundbar with Windows and Linux, and the different firmware, for months now. Here's where I am at -

    1. The sound is just way better on Linux. I am on Ubuntu Studio 24.10

    2. On Linux, the channel separation is much better than on Windows.

    3. Pipewire + Wireplumber does not play nicely. It is better to go back to Pulseaudio + ALSA

    4. in /etc/pulse/daemon.conf, you need to disable bass remixing, upmixing, resampling, volume normalisation etc. And specify 8 channels in a 7.1 format. Now here's the kicker. This Soundbar does NOT follow the usual channel mapping. Its channel mapping is this - FL, FR, SL, SR, FC, LFE, RL, RR. Be very careful about this.

    5. Next, set your format to float32le or s32le depending on what your card supports. Note that to get Dolby Atmos, you need HDMI eARC 2.1. Non-negotiable. Set your Fs to 192kHz and an alternate/fallback rate to 48kHz. Also set real-time priority and high priority

    default-sample-format = s32le
    default-sample-rate = 192000
    alternate-sample-rate = 48000
    default-sample-channels = 8
    default-channel-map = front-left,front-right,side-left,side-right,front-center,lfe,rear-left,rear-right

    high-priority = yes
    nice-level = -11

    realtime-scheduling = yes
    realtime-priority = 9

    exit-idle-time = 0 #this makes sure that no other streams will share this device/buffer

     

    Then in default.pa, insert these lines -

    load-module module-alsa-sink device=hw:0,3 channels=8 channel_map=front-left,front-right,side-left,side-right,front-center,lfe,rear-left,rear-right
    load-module module-allow-passthrough

    replace the device name with yours, of course.

    6. Next, in .asoundrc (or /etc/asound.conf), you need to hard specify the number of channels, Fs, and the channel remapping. ALSA expects the standard config (FL, FR, FC, LFE, SL, SR), so you need to remap it like so -

    pcm.!default {

     type plug
        slave {
            pcm "hw:0,3" # Replace with your HDMI or SPDIF output device
            format S32_LE
            rate 192000
            channels 8
        }

      bindings {
        0 0  # Front Left
        1 1  # Front Right
        2 4  # Center
        3 5  # LFE
        4 2  # Rear Left
        5 3  # Rear Right
        6 6  # Side Left
        7 7  # Side Right
      }

      ttable {
        0.0 1  # Front Left
        1.1 1  # Front Right
        2.4 1  # Center
        3.5 1  # LFE (Subwoofer)
        4.2 1  # Rear Left
        5.3 1  # Rear Right
        6.6 1  # Side Left
        7.7 1  # Side Right
      }
    }

    pcm.iec958_output {
        type plug
        slave {
            pcm "hw:0,3"  # Replace with your HDMI device if necessary
            format IEC958_SUBFRAME_LE  # IEC958 output format for S/PDIF or HDMI
        }
    }

    ctl.!default {
        type hw
        card 0  # This is the HDMI card controller
    }

    7. Next, in the same daemon.conf, you need to set a crossover frequency for the LFE. This makes sure that the admittedly powerful-for-this-price subwoofer will handle all the lower frequencies, since the main unit and the satellites do not contain full-range drivers. I set it to 80Hz for my living room setup. YMMV.

    resample-method = soxr-vhq
    avoid-resampling = yes
    enable-remixing = no
    remixing-use-all-sink-channels = no
    remixing-produce-lfe = no
    remixing-consume-lfe = no
    lfe-crossover-freq = 80

    flat-volumes = no

    8. Once you've done all this, in the sound options, under Test for your HDMI device, you will be able to see all 8 channels. And guess what? Linux treats each as a separate physical channel so you can actually control the volume of each channel individually!

    9. Finally, definitely use MPV as your media player. You can configure mpv.conf with audio-channels = 7.1,5.1,stereo and audio-formats = ac3, eac3, truehd, mat to achieve passthrough. And voila, the Soundbar falshes "Dolby Atmos" when I play Top Gun Maverick.

    IMPORTANT - Some movies are mastered with the core track in 5.1 plus atmos metadata, and some with the core track in 7.1. If you set all your settings to 6 channels, then 8 channels will be mixed down to 6 AND ATMOS METADATA WON'T BE PASSED. So better set your channel config to 7.1 (8) and just mute the rear channels. Then atmos passthrough works flawlessly.

    10. Since Ubuntu Studio 24.10 uses a low-latency kernel that is optimised for audio, the sound is amazing. Furthermore, Ubuntu 24.10 comes with Plasma 6.1 with Wayland, which has HDR10 support!

    So, yeah, ditch Windows and move to Linux for your HTPC system, and this Soundbar performs very well for the price.

    nota bene - Ultimea definitely still needs to fix the satellites bleeding into each other. The effect is way less pronounced on Linux, but it is still there. This is a firmware issue.

     

    2
  • Comment author
    Blue Windy

    Don't worry about that. I spoke with them a few days ago about the separation bug and Dolby Atmos mapping accuracy and they responded that they are working on a major firmware revision. So there will probably be a firmware update coming soon that will bring about a big innovation. We just have to wait 😉

    2
  • Comment author
    Robin

    I Hope we will get another Update soon . On eq1 everything dull like voices or shooting sequences in Movies or Games. On The other eq2,3 you have to Set The Volume to over 50 to have a good sound . Im on 143 at The Moment. I dont know why but The Quality of my System Seems to get worse over time

    2
  • Comment author
    Craig Dixon
    • Edited

    We really need a new update. The rear speakers bleeding into each other really is deal breaker. And app integration would be great 

    2
  • Comment author
    Carmelo Chillemi

    Buongiorno. Ma non verrà rilasciata una nuova versione almeno per correggere il problema dei canali posteriori e poter controllare il canale centrale?

    2
  • Comment author
    Jacopo Enne

    Any news about new firmware or app update to customize ours soundbar?

    2
  • Comment author
    Carmelo Chillemi

    Team ULTIMEA perché non rispondete più?
    Il nuovo firmware ci sarà o no?

    2
  • Comment author
    Blue Windy
    • Edited

    Kusja

    Don't know if blue windy smoked something.

    I don't understand why you think I'm on drugs. Do you think I'm an Ultimea employee or a viral marketer for Ultimea? It doesn't matter to me whether you find another brand or return Ultimea products. I'm not defending them.

    All I did was share my conversations with them. And by your logic, the screenshots and user manual I attached were made by me? There's no reason for me to put in that effort.

     

    These are screenshots of actual conversations. The reason I told you that there would be no firmware updates for the current model was because they never mentioned an ETA. They always say they're working on fixing firmware bugs for months, but never mention an ETA. That's why I thought there would be no more firmware updates for this model.

    However, the new model for the Poseidon D60 has already been confirmed via FCCID and it will indeed be released : https://fccid.io/2A9OO-U2520S3/Users-Manual/User-Manual-7768345

    Also, from my conversations with them, they clearly stated that the replacement service is free if the product is under warranty,

    What if this is a lie? You still can't blame me, because it was Ultimea who said that the replacement service was free, not me.

    2
  • Comment author
    José Samuel Cudris Duarte

    Bro lo compre desde Amazon y me remiten directamente con Ultimea para la devolución debemos obligarlos a ser responsables y dar una solución efectiva los falos de
    nuestro Poseidón D60, por eso voy a regresar la unidad

    2
  • Comment author
    Jose Manuel Coto Garcia

    Dear Customer Support Team,

    I am writing to you as an owner of the Poseidon D60 model, which has presented some issues with sound quality. After reviewing the support forums, I came across comments stating that no future software updates are planned for this device.

    I would like to formally confirm whether this is accurate. Additionally, I have seen suggestions in the forum regarding the potential development of a mobile app that could provide enhanced configuration options, such as personalized equalization.

    Therefore, I would appreciate it if you could inform me whether there are any plans to develop a mobile app compatible with the Poseidon D60. If not, I would be grateful for any recommendations or alternative solutions to optimize the performance of the device.

    Thank you in advance for your attention, and I look forward to your prompt response.

    2
  • Comment author
    Kwatto

    Buenos días,

    la V143 deberían retirarla. No es posible que compremos un equipo Dolby Atmos y no funcione el surround. Simplemente pasando un test se ve claramente que no funciona. El equipo técnico de Ultimea no lo prueba. No voy a criticar otros aspectos del sonido, ya que eso depende de la percepción de cada uno y es difícil satisfacer a todos, pero, que no funcione el surround!!!!! en un equipo 5.1, no se puede aceptar. Como usuario final necesito un equipo que funcione desde el primer día, ¿por qué tengo que ir cambiando entre distintas versiones de firmware para determinar cuál es la mejor?. Sinceramente, es la primera vez que me encuentro algo así. No entiendo a los usuarios que defienden esta forma de trabajar de Ultimea.

    2
  • Comment author
    José Samuel Cudris Duarte

    Es la verda la version V143 deberían retirarla, pues es una pena que el Poseidon D-60 Dolby Atmos no tenga una claidad de sonido decente y que el surround no funcione adecuadamente, igualmente los parlantes traseros tienen mucho eco y ruido, no es claro el sonido.

     

    Realmente Ultimea debe tomrse en serio al atrea de liberar una version estable o crear la app para poder configurar el sonido a nuestro gusto. 

    2
  • Comment author
    Patrick Mollohan

    Hello there! Just wanted to let everyone know I had to RMA my old Poseidon D60 due to an issue with my system and Ultimea was gracious enough to upgrade my non-app supported model to the new app-supported D60 like they said they would a few months ago! It arrived today and from start to finish, the return process took a day over two weeks.

    So far, the app-supported D60 is far superior to the old model; even with just the additional midrange and treble adjustments on the remote, you're able to have a lot more tonal range than ever before. While I've only had about an hour to test it so far, it sounds phenomenal; way clearer than it was previously. Physically, it is the same as far as I can tell, so it should fit right back where it was previously located. After installing the app on my phone, my unit already had a new firmware update, and the process of updating over Bluetooth was way smoother than having to deal with the USB method. Through the app, the unit is very customisable, including being able to toggle standby mode off if you so desire. You can adjust anything from the EQ to the brightness of the display, which is such a nice touch!

    I will say, I'm not a fan of having to create an Ultimea account and login in order to use the app; there really shouldn't be any reason why this has been made a necessity. Even for updating firmware, which would require connecting to Ultimea's servers to download, can be done without an account, as evident by the fact the firmware for the old model can be downloaded without signing in. I hope the engineers at Ultimea will consider removing that requirement, as there is no valid reason to enforce it. I also hope that Ultimea creates a separate support page for the new app supported model, as I am sure there are bound to be issues arising when more of the newer units ship.

    Overall, though, I am quite pleased with the upgrade so far. I know for some it may be a hassle to send the old unit back, but I would highly recommend contacting Ultimea about getting your units replaced if you can. I can say it has been quite worthwhile so far!

    Thank you to Ultimea Support for honouring your word and upgrading my non-app supported unit to the new one! I greatly appreciate your support team for resolving my issue and and to your engineers who designed the new model. May the Force be with you all!

    2
  • Comment author
    Adam

    I contacted Ultimea and I actually got told they aren’t sending the new units yet even though I’ve seen someone leave a review on Amazon with the new unit, I’ve tried to get the best sound I can out of this system and just having to mess about all the time because the sound is never right.
    Now they aren’t bringing any more firmware updates out and bringing out a much better version for the same price and leaving the majority of us with a poorly functioning product.
    I’ve had enough and have contacted Amazon to return the item for a full refund, I’m not messing around anymore and certainly will not be buying another product from this company. So sad because I tried so hard to make the sound better but I always ended up with an issue whether it’s to do with dialogue being lost of the rear speaker hissing or the rear speakers leaking into each other.

    2
  • Comment author
    Kwatto

    Hola, la versión v143 está rota independientemente de la configuración de la salida de la TV. Por los altavoces traseros se filtra sonido de los altavoces delanteros, por lo que se pierde completamente el efecto 5.1 que debería tener un sistema dolby 5.1.

    2
  • Comment author
    Dabb

    There is no recovery file, you must do it again with the same v83 file

    2
  • Comment author
    Fabian

    RAC,
    Thank you for the suggestion. It worked, but I think my problem stems from my setup which is Fire TV Stick -> TV <- Soundbar. Before I tried all kinds of things, but this time I unplugged (Power and HDMI) everything, then connected TV and Soundbar first and made sure CEC is working and then connected the Fire TV Stick last. Now I can adjust the volume again with my Fire TV Stick remote again which I couldn't before.

    1
  • Comment author
    RAC

    Hi Ultimea - something appears unbalanced with this update. The bass, as Fabian mentioned, has severely diminished on dolby surround/5.1 feeds but is there for simple stereo feeds. It's so uneven it looks like an error in programming.

    The voices though are much, much better however and ageing guys like me can hear this much better!

    Finally EQ2 has almost no volume.

    1
  • Comment author
    Nic M.

    After multiple attempts to get the soundbar to update and not connecting to the subwoofer/ surround speakers (NOTE: wait until the subwoofer has turned on and fully connected before plugging usb in, I was plugging it in too fast), I finally got this update to work, and noticed a few things (that others have mentioned)

    1. The bass is pretty much gone, level +6 is around -1/0 on V83

    2. The surround speakers do not work correctly (I think), using windows speaker setup calibration, test tones sent to the right surround speaker are also played on the left, and vice versa (not happening on V83). Using a dolby atmos demo, the surround sound positioning is also gone/off. It is hard to tell where a sound is coming from in terms of left/right. All I can really tell is "it is behind me). On V83, I could hear a clear left/right separation. Until these points can be addressed in a future update, I will be staying on V83, and periodically checking in for updates.

    1
  • Comment author
    Blue Windy

    Nic M.

    What you pointed out about the left and right separation of the surround speakers is indeed true. I left a comment about that:https://support.ultimea.com/hc/en-us/articles/27661839007897-Poseidon-D60-Customized-Software-V139?page=4#comments and they will fix it in the next firmware, i think.

    1

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