V143 is the latest version of Poseidon D60.
Must read before upgrading:
① If the sound quality of the factory version meets your requirements or the current factory version is V143, you don't need to upgrade the software version. (Switching versions multiple times may cause compatibility issues)
② Before upgrading this version, please make sure your factory software version is less than V143（Press and hold the button on the right side of "surround" for 5 seconds.）(Not suitable for V018/ V019 or T20/T019).
③ Please ensure that the soundbar and the subwoofer remain connected before upgrading. Otherwise, the software versions will be inconsistent, and the subwoofer will have no sound or will not work.
④ If the device crashes and cannot be turned on after the upgrade, please contact customer service to send a "recovery file", please get in touch with support@ultimea.com.
V143 improvements:
① Optimize EQ1/EQ2/EQ3 sound effects
② Improved mid-frequency for clearer sound
③ Enhance surround sound quality
Specific Method:
1. Copy the "update.zip" file to the USB flash drive.
Note:
① Use an empty USB flash drive, USB format: FAT32, 128GB or less capacity;
② The file doesn't need to be unzipped;
2. After the Soundbar is turned on, insert the USB flash drive into the USB port, WAITING will be displayed, and then it will automatically upgrade and the progress will be displayed. Automatically standby after the upgrade is completed.
3. Press and hold the button on the right side of "surround" for 5 seconds. If the display shows "V143, " the upgrade is successful.
If you have any questions after downloading, please feel free to contact us, and if you have any suggestions or ideas.
Also, you could leave a message in the comments below, we will pay attention and reply to your message.
- update.zip5 MB
Comments
66 comments
After updating to v143, the soundbar no longer works. The display also stays off. What should I do?
Christian Degenhardt
Try it again with a different USB drive. Even if it doesn't display or appear to work, it should still flash in the background. Try leaving it for 15 minutes or so, and with any luck, it should work again.
Ultimea
I think this might rival v109 in terms of clarity! I've so far tested several YouTube videos and Ready Player One, and the voices are really crisp. So far, I'm really impressed! Great job to the team!
Eric Simon
Thank you for your help. I have now tried 3 different USB sticks. 2 of them glow when you plug them in. They also flash, but the soundbar still remains completely off even after 1 hour.
Hello Christian Degenhardt,
Sorry to hear about this problem. We will try our best to help you.
If there is interference during the upgrade process, it may cause the upgrade to fail and cause the device to crash and fail to boot.
Suggestion: Try to unplug the HDMI cable before upgrading, but keep the soundbar and subwoofer paired successfully.
We will send the V143 repair software to your email to solve this problem.
If V143 cannot be repaired, we need you to provide the version number before the upgrade(V143), and then provide you with the corresponding repair software.
Thank you for your understanding and support.
Hello Eric Simon,
Thank you for your continued support and attention. We greatly value your feedback.
This software version was developed over a period of 3 months by our dedicated R&D team. We are delighted to hear that it meets your expectations and satisfies your needs.
At Ultimea, we are committed to providing our customers with excellent sound quality. Your satisfaction is our greatest motivation.
Thank you once again for your support. If you have any further questions or suggestions, please do not hesitate to contact us.
Hello Ultimea. I tried the suggestion with the HDMI cable, but it doesn't work. can you send me the v143 repair software? Otherwise I don't know what to do next.
Buongiorno ultima... c'è la possibilità di avere un'app per programmare autonomamente la soundbar?
Dear Christian Degenhardt,
Sorry for the long wait, we are arranging to send you the fixed software.
Looking forward to your feedback! Feel free to contact us if you have any questions. Thank you!
Dear varricchio86,
Grazie per la richiesta.
Spiacenti, al momento supportiamo solo i nuovi Poseidon D70 e Solo B30 per il controllo tramite app.
Per Poseidon D60 e altri prodotti, il nostro team App sta lavorando duramente per sviluppare un firmware che supporti l'app. Si prevede che ci vorrà fino a metà settembre. Pubblicheremo qualsiasi progresso nel centro assistenza.
Grazie per l'attenzione.
Ultimea
It's interesting that the app is in development. One feature I'd like to request is the ability to control the volume of each channel separately. What I mean is, for example, in the case of the Poseidon D60, since this soundbar is a 5.1 channel, I'd like to be able to provide the ability for the user to control the volume of the L, R, C, Ls, Rs channel speakers individually.
Went from v139 to v143 and now the the profiles are all super low bass. +6 is like what I would consider 0.
And the HDMI-CEC function does not work anymore after the update. Tried resetting and multiple reinstalls. Not working anymore.
Fabian,
I had the same HDMI-CEC problem. Unplug the TV and D60, plug in the D60 first and then plug in the TV worked for me, it forces the TV to re-sync with the D60 (Samsung TV).
Good luck.
RAC,
Thank you for the suggestion. It worked, but I think my problem stems from my setup which is Fire TV Stick -> TV <- Soundbar. Before I tried all kinds of things, but this time I unplugged (Power and HDMI) everything, then connected TV and Soundbar first and made sure CEC is working and then connected the Fire TV Stick last. Now I can adjust the volume again with my Fire TV Stick remote again which I couldn't before.
Hi Ultimea - something appears unbalanced with this update. The bass, as Fabian mentioned, has severely diminished on dolby surround/5.1 feeds but is there for simple stereo feeds. It's so uneven it looks like an error in programming.
The voices though are much, much better however and ageing guys like me can hear this much better!
Finally EQ2 has almost no volume.
After multiple attempts to get the soundbar to update and not connecting to the subwoofer/ surround speakers (NOTE: wait until the subwoofer has turned on and fully connected before plugging usb in, I was plugging it in too fast), I finally got this update to work, and noticed a few things (that others have mentioned)
1. The bass is pretty much gone, level +6 is around -1/0 on V83
2. The surround speakers do not work correctly (I think), using windows speaker setup calibration, test tones sent to the right surround speaker are also played on the left, and vice versa (not happening on V83). Using a dolby atmos demo, the surround sound positioning is also gone/off. It is hard to tell where a sound is coming from in terms of left/right. All I can really tell is "it is behind me). On V83, I could hear a clear left/right separation. Until these points can be addressed in a future update, I will be staying on V83, and periodically checking in for updates.
Nic M.
What you pointed out about the left and right separation of the surround speakers is indeed true. I left a comment about that:https://support.ultimea.com/hc/en-us/articles/27661839007897-Poseidon-D60-Customized-Software-V139?page=4#comments and they will fix it in the next firmware, i think.
I agree with the left and right surround speakers leaking into each other....just use a youtube video testing 5.1 and it's clearly there.
The bass has all but disappeared but appears on some stereo and mono feeds when it suddenly comes back.
I've gone back to V139 as, for me, this version is unusable.
Hey Ultimea
I actually thought I would be very satisfied when I received the product, but this is a real disappointment. Because we keep hoping that with new software we can get better sound and problems gonna be solved.
--- First of all, I would like to mention that as a musician I am involved in music production and I trust my ears very much. ---
Anyway, I must say that even though I tried all the software versions you released for Poseidon D60, I got the best sound from V109 (except for the CEC problem). I only ask you to apply the Bass and Surround range you provided in V139 to v109, make the Volume Range max 50, fix the CEC problem and leave the rest untouched. Because EQ1 and EQ3 in v109 are really good, especially for the sound resolution in the center speaker. If you take this into account, I'm sure the users will be very satisfied(!)
As for the CEC problem, I have an Apple TV 4K with Samsung GU65DU7170U model. In the v83 software, when I turned off the TV, the Soundbar also turned off, but in all later versions it doesn't do that. After I turn off the TV, the Soundbar turns off and turns back on by itself, so I have to intervene with the remote control myself. I've done a factory reset, I've tried all kinds of solutions, but this problem is not solved unless I go back to V83. Many other users also complain about this problem and it's really annoying.
Another Suggestion: Also, a minus point for the center speaker. Because, offers less stereo width than I expected. It would be great if we could connect expansion speakers for this. Is it possible to produce front expansion speakers? I'm sure there will be people who would like to use it on other models as well.
Captain Gorki
The solution to the minus point you mentioned is already available through the Poseidon D70.
https://www.ultimea.com/products/poseidon-d70-7-1-soundbar?variant=41655943823438
However, the Poseidon D70 does not support Dolby Atmos. If you want Dolby Atmos support, wait until the Poseidon D80 is released.
Blue Windy
Thank you for your reply. When I bought the D60 it was on discount and so I must have missed the D70 :) Also, even though the D60 has Dolby Atmos, it doesn't offer a real experience because there are no surround speakers facing the ceiling. So honestly, I will stick with this soundbar for a while and until I'm gonna buy a real Dolby Atmos surround system.
I purchased my unit recently and it came with this version. My only weird issue is the center channel audio being muted when playing a 5.1 audio video via earc for the first time since the last power on. If I switch the inputs (earc to aux and back for instance) the center channel returns. Has anyone else experienced this?
For me the v143 is far the best. Very crisp surround sound and good bass. The only annoying thing is if I watch linear tv the voices has manny bass and are understandable sometimes. This don’t happens on Blurays oder other movies
I’ve used this update for over a day and the sound is super crisp now, I do have to have the bass on 6 but it does sound great, one issue is the left and right speakers aren’t separated sometimes the same sound comes from both when it should only be right or left, other than that this is the best update so far it genuinely sounds great
je n’ai pas de son sur le caisson de basse, je n’arrête pas de le réapparier rien ne marche ...
Ultimea
Can you please make a V144 software that fixes the bug where left and right surround sound are not separated?
noahnick
I upgraded to V143 and it works well for my needs ,only problem is that I use both USB and Earc but the remote will not switch between them, To get USB I must disconnect the thumb drive < and then it switchs. am I the only one experiencing this??
Hello Nicholas Kowsh,
Thank you for reaching out and sharing your experience with the V143 upgrade. We're glad to hear it’s working well for your needs, though we apologize for the inconvenience you're facing with switching between USB and eARC.
We do not recommend using two wired connections at the same time, as this will interfere with signal recognition. Please keep one connection method to effectively solve your current problem.
Hello Blue Windy,
Thank you for your message and for bringing this to our attention. While we cannot confirm an exact release date for a new version, rest assured that your feedback is a priority, and we are committed to resolving this in an upcoming update. We’ll release on here as soon as a new firmware version is available.
Bonjour Fontaine,
Merci de nous avoir contactés.
Je suis désolé d'apprendre que vous n'avez pas de son sur le caisson de basse. Voici quelques étapes que vous pouvez essayer pour résoudre ce problème :
Vérifiez les Connexions : Assurez-vous que toutes les connexions entre le caisson de basse et la barre de son sont correctement établies et sécurisées.
Réappariement : Essayez de réapparier le caisson de basse en suivant les instructions du manuel. Assurez-vous que le caisson de basse est suffisamment proche de la barre de son pour une connexion stable.
Redémarrage : Éteignez complètement la barre de son et le caisson de basse, puis rallumez-les après quelques minutes.
Mise à Jour du Firmware : Assurez-vous que votre barre de son est équipée de la dernière version du firmware. Parfois, des mises à jour peuvent résoudre des problèmes de connectivité.
Si ces étapes ne résolvent pas le problème, n'hésitez pas à nous contacter pour obtenir support@ultimea.com assistance supplémentaire. Nous sommes là pour vous aider.
Ho installato ieri questo firmware e devo dire che è un upgrade notevole, il suono è molto più chiaro e definito e l'effetto sorround si percepisce molto meglio. Complimenti, un gran miglioramento di un prodotto già notevole.
Please sign in to leave a comment.