Ultimea Support
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Recent activity by Ultimea Support
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Dear varricchio86,Grazie per la richiesta.Spiacenti, al momento supportiamo solo i nuovi Poseidon D70 e Solo B30 per il controllo tramite app.Per Poseidon D60 e altri prodotti, il nostro team App s...
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- 3 votes
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Hello customer,Thank you for your support.The new software is currently in the testing phase. It is expected to be released before April 13thPlease feel free to contact us if you have any questions...
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- 1 vote
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Furthermore, when we receive customer feedback, our product development team and factory technicians actively work on developing various software. Our team has conducted multiple tests to ensure th...
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- 1 vote
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Hi Attila Melke, Sorry for the inconvenience.It may be that the device is stuck after a software installation. Our technicians have performed repair tests on devices with the same problem:1. Unplug...
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- 1 vote
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Hi Keith Alcock,Sorry for any inconvenience caused.Regarding the connection time you mentioned doubled being as long as before, could you please provide us with detailed information on the connecti...
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- 0 votes
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Hi Scott Weaver,Thank you for sharing.It's an honor to see that this software works to your satisfaction.If you have any questions, you can contact us anytime!💟
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- 1 vote
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Hello Max & Craig,Thank you for sharing!Based on the recently collected suggestions for V109 and V130 &V131, our technical department has developed a new version of V132 today.Improvement points:Co...
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- Edited
- 1 vote
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Hi everyone,Feel free to share your suggestions and methods of use.This will help other customers to solve their problems, and we will actively feedback your suggestions and problems to the quality...
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- 1 vote
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Hi Geschmigr,Wir entschuldigen uns für die Unannehmlichkeiten.Wir werden Ihre Testergebnisse an unsere Techniker zurücksenden.Könnten Sie Ihr Problem bitte genauer beschreiben, damit wir es besser ...
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- 0 votes
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Hello Craig,Sorry for any inconvenience caused to youWe have consulted with product technicians for you.1. The volume of the surround speaker volume has been adjusted by the software. If you feel t...
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- 1 vote