Ultimea Support
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Latest activity by Ultimea Support
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Ultimea Support created an article,
Poseidon M70 Supported Source Formats
The Poseidon M70 supports decoding source content in Dolby Atmos and PCM formats.Note: If you experience no sound when playing a source, please set your TV’s audio output to Passthrough.
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Ultimea Support created an article,
OTA Upgrade Instructions for Poseidon M70
1. Soundbar firmware upgrade via the app usually takes about 15–20 minutes, and in some cases may take 30–40 minutes. During the upgrade, do not power off the devices or exit the app, and please be...
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Ultimea Support created an article,
How to Resolve Bluetooth Stuttering on the Poseidon M70？
It is recommended to prioritize using a mobile phone to connect via Bluetooth for playback.Keep the Bluetooth connection distance within 5 meters.If Bluetooth lag occurs, try powering off and resta...
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Ultimea Support created an article,
How to Pair the Poseidon M70 Wireless Subwoofer?🔥🔥
This product connects the soundbar and subwoofer wirelessly. Normally, the soundbar and subwoofer are paired automatically. If the connection is lost and does not reconnect automatically, please fo...
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Ultimea Support created an article,
How do I Reset the Poseidon M70 to Factory Settings?🔥🔥
There are 2 ways to achieve a factory reset:1. Power on, and long press the remote "RESET" 5S to release to restore the factory settings. The soundbar LED will show the “REST”. 2. Select "Restore D...
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Ultimea Support created an article,
How to Fix Other Issues on the Poseidon M70(No Sound, Intermittent, Delay, The screen shows "not support"etc.)?🔥🔥🔥
Try switching channels or adjusting the volume to see if the issue is resolvedIf switching channels or adjusting volume does not work, we recommend powering off and restarting the device.If restart...
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Ultimea Support created an article,
Multiple Connection Methods for Poseidon M70 Soundbar🔥🔥🔥🔥🔥
There are three ways to connect:Recommend connection: HDMI eARC＞OPT＞BluetoothNote: You can't switch the output mode of the soundbar when plugging in the device. Please press the “Power” button to t...
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Ultimea Support created an article,
Signature BS-3 Bookshelf Speaker Connection Guide with Active Subwoofer
This guide helps distinguish between the included cable and the SUB OUT connector, and provides instructions on how to properly connect an active subwoofer.I. 3.5mm-RCA cable included with the pack...
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Ultimea Support commented,
Hello Peter Gomez,We're very sorry that we only just saw your comment. If your model is the Poseidon D50 and the remote control is missing, please contact us at support@ultimea.com with the details...
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Ultimea Support created an article,
Poseidon M80 User Manual
Poseidon M80 User Manual
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