Note:
① If the sound quality of the factory version meets your requirements, we do not recommend upgrading the software version
② Before upgrading this version, please make sure your factory software version is V81 or V83 (Not suitable for V018/ V019 or T20/T019、V45), if you are not sure, please contact support@ultimea.com
Improvement points:
① Modify the bass volume adjustment to 5 levels: -2, -1, 0, 1, 2, with buttons on both sides, adding "-" and "+" controls
② Modify the surround volume adjustment to 4 levels: -2, -1, 0, 1, with buttons on both sides, adding "-" and "+" controls
③ Improve sound quality
④ Add the volume memory
Specific Method:
1. Copy the "update.zip" file to the USB flash drive.
Note:
① Use an empty USB flash drive, USB format: FAT32, 128GB or less capacity;
② The file doesn't need to unzip;
2. After the Soundbar is turned on, insert the USB flash drive into the USB port, WAITING will be displayed, and then it will automatically upgrade and the progress will be displayed. Automatically standby after the upgrade is completed.
3. Press and hold the button on the right side of "surround" for 5 seconds. If the display shows "V109", it means the upgrade is successful.
- update.zip6 MB
Comments
83 comments
The sound quality is amazing and the product is working like it's supposed to work. They added the possibility to totally mute the suround and also to turn off the base. All similar products have this capability. Also, never, but never the suround speakers will be at the same sound level as the front speakers. This is a normal behavior. I also have a 1000$ Sony system and the suround speakers are not at the same level. Normal behavior. Also. The system should be connected on eARC not ARC.
Answer #8252
Thank you for recognizing our products. We will continue to improve our products and do our best to provide better products and services!
Hello, impossible to copy the file to a USB key formatted in FAT 32, an error message appears "insert the multi-volume set disk" I think the .zip file is incomplete. Am I the only one in this situation ? I have the rear speakers which crackle perfectly, I thought this could solve the problem. Excuse my English I use google translate, I am French
i also had this issue. I gave up on trying to update the speaker.
Kevin:
Les crépitements sont généralement provoqués par la mauvaise qualité des câbles RCA fournis avec l'appareil. Le remplacement de ces câbles d'Amazon a résolu ce problème pour moi. Malheureusement, cette mise à jour du firmware ne résoudra pas ce problème.
The crackling is usually caused by the poor quality RCA cables that come with the device. Replacing these cables from Amazon fixed this issue for me. Unfortunately this firmware update will not fix this issue.
Ich finde das Update hat schon was gebracht bei der Tonqualität..Ich finde nur im Film Modus ist der Ton des Frontlautsprechers leise. Gerade wenn man den Nachbarn nicht so Ärgern möchte und die Soundbar etwas leiser stellt ( Lautstärke 6-7) ..Es wäre schön wenn man durch ein Update den Frontlautsprecher extra die Lautstärke anpassen könnte.
Robb Cross, thank you for your comment I will buy better quality cables to see if that improves the quality
Geschmigr Danke auch für deine Antwort, ist es die V109-Version, die du hast? Haben Sie den USB-Stick auf FAT32 formatiert? Und hast du die Datei über diesen Link heruntergeladen? Dank im Voraus
Hello After updating to version -v109 i have lost surround sound and the surround buttons on the remote control no longer work to change this setting, i have factory reset and re-updated, but still this issue is present, do you have a fix?, or a original firmware download please?
bass works, surround does not
please assist, kind regards
Hello,
is this the latest version of the Firmware ( v109) , and are all improvements from the previous versions implemented in this firmware or is it necessary to update all versions successively ?
Answer #12181
V109 is the latest version which now covers the improvements of the previous software versions and adds sound quality improvements.
We do not recommend switching to another version of the software if the current audio effect already meets your expectations.
Answer #12183
Could you confirm what the previous factory version was? We will provide you with the appropriate factory software installation package as soon as possible. If this does not solve your current problem, we will provide you with a warranty service to return the device for a new one.
If you need further assistance, please contact support@ultimea.com, and we will service you ASAP!
Answer #12185
Si vous êtes invité à "insérer le disque de l'ensemble multi-volume", veuillez attendre quelques instants et réessayer. Si une nouvelle version du logiciel ne résout pas votre problème, veuillez nous contacter pour obtenir un nouvel appareil. Si vous avez besoin d'une assistance supplémentaire, veuillez contacter support@ultimea.com, et nous vous aiderons le plus rapidement possible !
Answer#12186
Could you provide us with some videos to show the problem? We will hand over to the technical department as soon as possible to verify the specific reasons.
If this issue persists, please contact Ultimea customer support at support@ultimea.com for further assistance. We will service you ASAP!
Answer #12187
We will continue to enhance the product quality and design to avoid this problem based on your feedback on the issue. We will also feedback your valuable suggestions to our technical staff, thank you very much for supporting the product.
Answer #12188
We are aware that our products still have many shortcomings, we have a mature technical team and will continue to learn from the excellent products on the market. For this soundbar, we are still collecting suggestions from our users to improve the functionality of the software. If there is a new version, we will post it here.
Hallo, es wäre schön wenn es für den Centerlautsprecher auch noch eine separate Lautstärken Regelung gäbe..Zum Beispiel...-1 0 C 1 2 3 4..Danke
Guys, there are 2 versions of the hardware. One version uses the firmware posted here, the other version uses some other firmware.
The device will reject the software but will not brick if the firmware does not match the hardware.
Also, the update.zip is not actually a zip file. You are not supposed to extract it. Just put it on the a fat 32 formated USB stick and follow the instructions.
Answer #12306
Es tut uns leid, dass unser Poseidon D60-Soundsystem oder unsere Konfiguration möglicherweise nicht über diese Funktion verfügt. Wir werden in Zukunft ausgereiftere Soundbars produzieren, um mehr Möglichkeiten zu schaffen.
Answer #12307
We apologize that our Poseidon D60 did not meet your expectations. We have been making every effort to provide you with assistance and resolve the issue. Based on your feedback about the replacement product, our technical engineers have also created specific software for this, which has now been tested. Unfortunately, you have returned this device. Although we have processed a full refund for you, we will still actively work with your needs. Every user's reasonable needs will be answered.
Answer #12308
Thank you for sharing in detail here, your understanding is correct. We believe this will help users who are confused about software versions to a great extent, thank you for helping with this.
i have the version T019. After inserting the USB it shows "No File". How to deal with this issue. Thanks i would like to upgrade it to revV019
Benhafsa, you don't. This version is not for you. Is for the the other hardware version. You are on T some of us are on V
You are already on the latest version according to your hardware. The same is for us we can not put the firmware with V in front.
why they didn t menstion this to not waste our time. Your information i can t find any whre. Second what s the defference of 2 version Hardwares..are not the same?
I just mentioned this above and it was confirmed by them.
It is normal for hardware manufacturer to have different versions, called revisions of the same product. I was on firmware v107, firmware that they build and send to me while I was on chat with them trying to install the T version. I had just installed the V109 and it works great. I don't know all the difference between V107 and V109, but not it seems to be a standby led :)
Another thing, and this is addressed to Ultimea: please change the default volume after firmware install. It is set to 30. I woke up the entire house 😪
Adrian Andrei Thanks. But normally these information should be given from the support to the customer. Improvement for the future. UPdates should be the same for the same product. Version doesn t matter. @Ultimea: If you upload the update for POseidon D60 bring two version the T and V version please.
@Benhafsa, updates should not necessarily be the same. One hardware revision might support more futures than the other in some cases, therefore this is one of the reason the updates are not necessarily the same. As well, one chip manufacturer might have a different update procedure, different file and process. While the main function of the unit might be the same from one hardware revision to another, I don't believe that the manufacturer should reinvent and market a new product just because one chip changes inside. And by the way, all the manufacturer's are doing this. For instance you can get a 150000 euro car without wireless android auto and a month later the same car comes with wireless android auto just because they change a chip inside. It is not sold like a different car model. And examples could continue.
Hi Adrian Andrei，
Please check out the Number ④ point of improvement on the V109 of the article, remember that if you set the volume below 36 before you switch it off, such as 20 or less, it will have a memory function when you switch it on;
If it's over 36, it defaults to a volume of 30 when you switch it on. so you'll feel loud, especially at night.
Thank you very much for your suggestion! We'll keep it in mind~
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