Ultimea Support
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Recent activity by Ultimea Support
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Hello pappicio and all customers, Thank you for your suggestion. We value customer experience very much. Customized software is a temporary solution that meets basic customer needs, and it is lim...
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Hello Marc DEFACQ & Oliver Pohnke, We apologize for any inconvenience caused. We have received reports of CEC compatibility issues between Hisense TV and the V139/V109 software version. We have al...
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Dear Justin,Thank you so much for sharing.Different devices may have different power outage durations to resolve this issue. Thank you for your suggestion. I will add the steps you gave to our trou...
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Hello Attila Melke, Sorry to hear about the problem. Could you give us a detailed description? Are you referring to the volume being too loud when you turn it on? The device has a volume memory fu...
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Hi Pau Soriano,Sorry for the delayed response.V103 is the factory software.If you have not upgraded to V139 before, there is no need to install V103.Regarding software upgrade failure, our technica...
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Hi georgi georgiev,Thank you for your message.Sorry for causing trouble to you.Questions about EQ mode:EQ1: MovieEQ2: DialogueEQ3: MusicFor specific setting suggestions, please refer to this articl...
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Dear customer,Sincerely thank you all for your feedback.We now know more about the advantages and disadvantages of this product.We are actively collecting customer feedback to further improve the d...
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Hello Richard Seddon,Thank you for the information.The latest software version names of Nova S70 and Nova S80 are both V139, but their version contents are different.The Upward built-in speakers ar...
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Hello Völgyi-Csík Máté,Sorry for not seeing your message in time.There may be a problem with the upgrade process, causing the device to freeze.We will send you a repair package via email. Please pa...
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Hello Richard Seddon,We apologize for any inconvenience this may have caused. While we do not have the capability to display specific formats during a movie, most movies should indicate the specifi...
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