Ultimea Support
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Recent activity by Ultimea Support
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Thank you for your comment. ULTIMEA's newly released products will be applied to the APP first. The APP for the products currently on sale cannot be realized for the time being. It may take until a...
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Hello pappicio and all customers, Thank you for your suggestion. We value customer experience very much. Customized software is a temporary solution that meets basic customer needs, and it is lim...
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Hello Marc DEFACQ & Oliver Pohnke, We apologize for any inconvenience caused. We have received reports of CEC compatibility issues between Hisense TV and the V139/V109 software version. We have al...
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Dear Justin,Thank you so much for sharing.Different devices may have different power outage durations to resolve this issue. Thank you for your suggestion. I will add the steps you gave to our trou...
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Hello Attila Melke, Sorry to hear about the problem. Could you give us a detailed description? Are you referring to the volume being too loud when you turn it on? The device has a volume memory fu...
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Hi Pau Soriano,Sorry for the delayed response.V103 is the factory software.If you have not upgraded to V139 before, there is no need to install V103.Regarding software upgrade failure, our technica...
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Hi georgi georgiev,Thank you for your message.Sorry for causing trouble to you.Questions about EQ mode:EQ1: MovieEQ2: DialogueEQ3: MusicFor specific setting suggestions, please refer to this articl...
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Dear customer,Sincerely thank you all for your feedback.We now know more about the advantages and disadvantages of this product.We are actively collecting customer feedback to further improve the d...
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Hello Richard Seddon,Thank you for the information.The latest software version names of Nova S70 and Nova S80 are both V139, but their version contents are different.The Upward built-in speakers ar...
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Hello Völgyi-Csík Máté,Sorry for not seeing your message in time.There may be a problem with the upgrade process, causing the device to freeze.We will send you a repair package via email. Please pa...
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