Ultimea Support
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Recent activity by Ultimea Support
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Hola Esteban Rodriguez Ibarra, Gracias por ponerte en contacto con nosotros y lamento cualquier inconveniente que estés experimentando. Hemos notado que actualmente estás aprendiendo sobre el proce...
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- -2 votes
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Hola José Samuel Cudris Duarte, Lamento sinceramente los inconvenientes que has experimentado con tu Poseidón D60. Entiendo lo frustrante que debe ser esta situación para ti. Con respecto a tu disp...
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- -2 votes
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Hola Javier Díaz,Lamentamos que nuestros productos no le hayan satisfecho plenamente.El LED de la barra de sonido mostrará "Dolby Atmos" cuando detecte que la fuente de la película está en formato ...
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- 0 votes
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Hello everyone, We apologize for the delay in providing the new software. Our technical team is currently in the testing phase. We are now releasing it for everyone to experience. The current versi...
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Dear all customers,First of all, I apologize for not responding promptly, but I have been carefully reading all of your comments and collecting important suggestions and feedback. Overall, we belie...
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- -1 votes
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Hello Mike Cooper,V98 has increased the bass adjustment range to -2~2; you can adjust the Bass and EQ together to achieve a good audio effect.The soundbar doesn't have other EQ modes and more self-...
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Hi Kamil,It can be upgraded to V2.17:① HDMI signal source supports HDR format compatibility issues ② Coverage of V2.14 improvement pointsWe will send you the software installation package by email,...
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- -1 votes
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Answer #12183 Could you confirm what the previous factory version was? We will provide you with the appropriate factory software installation package as soon as possible. If this does not solve you...
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- -1 votes
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Answer #12181 V109 is the latest version which now covers the improvements of the previous software versions and adds sound quality improvements.We do not recommend switching to another version of ...
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- -1 votes
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Answer #11523 Since our projectors are made by multiple vendors, there will be different factory versions. If your projector's software version is V2.14, then the projector system cannot support V3...
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- -2 votes