Ultimea Support
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Recent activity by Ultimea Support
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Answer #12187 We will continue to enhance the product quality and design to avoid this problem based on your feedback on the issue. We will also feedback your valuable suggestions to our technical ...
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Answer#12186 Could you provide us with some videos to show the problem? We will hand over to the technical department as soon as possible to verify the specific reasons. If this issue persists, ple...
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Answer #12185 Si vous êtes invité à "insérer le disque de l'ensemble multi-volume", veuillez attendre quelques instants et réessayer. Si une nouvelle version du logiciel ne résout pas votre problèm...
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Hola José, ten en cuenta que utiliza una unidad flash USB vacía de 128 GB o menos para descargar y copiar los archivos directamente sin descomprimirlos ni cambiar los nombres de los archivos.¿Has i...
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Answer #11535 1. Upgrade the version V98 software again (the software already downloaded in the USB flash disk does not need to be deleted, and can be upgraded directly).2. After the software upgra...
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Answer #11531 Wenn Sie weitere Hilfe benötigen, wenden Sie sich bitte an support@ultimea.com. Wir werden Ihnen so schnell wie möglich helfen!
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Answer #11527 May I know what kind of gaming device are you using? PS5 supports most games support 4K 60fps, But our HDMI interface is 1.4, the above will have an impact, so it is recommended that ...
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Answer #10764 If the above can not help you solve the problem, could you provide us with some pictures to show the problem? We will be handed over to the technical department as soon as possible to...
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Answer #10763 Make sure your TV stick is properly connected to the HDMI port of the projector. If it is correct please replace the TV stick with another one to check if the same situation exists.I...
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Answer #8288 If the above can not help you solve the problem, can you provide us with some pictures to show the problem? We will be handed over to the technical department as soon as possible to ve...
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