Ultimea Support
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Recent activity by Ultimea Support
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Hola Javi, La versión 3.10 del proyector Apollo P40 trae varias mejoras a la estabilidad general y el rendimiento del dispositivo. La versión 3.18 introduce más correcciones de errores, optimizacio...
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Hello Philip Bradley,We sincerely apologize for the delay and understand your frustration. Please know that your feedback is very important to us, and we're committed to ensuring the Nova S50 meets...
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We have upgraded the Poseidon D70 firmware to enhance bass effects, please keep an eye on the app for OTA updates, the new firmware is V45 and the improvement is mainly reflected in enhancing the b...
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Hi Humberto Soares Castelhano & Ramtin, Thank you for reaching out and for your thoughtful questions! Regarding the updates, the latest version, V143, does build upon the previous updates, meaning ...
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Hello BoxyWeb,Thank you for your feedback! We're glad the update resolved the CEC issue with the subwoofer. Feel free to reach out if you have any other questions or need further assistance. Enjoy ...
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Hello Craig,Sorry for the inconvenienceWhat is your TV model? We guess it may be caused by software compatibility issues.Please turn off the HDMI CEC function to see if this problem still occurs.We...
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Bonjour Ahamada, Merci pour votre intérêt pour le modèle Ultimea Nova S90. Nous prévoyons qu'il sera disponible dès septembre. Vous pourrez alors nous contacter, et nous ferons de notre mieux pour ...
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Hello Hans Martijn Visscher,Thank you for your feedback and for sharing your positive experience with the sound after the upgrade! We recognize that audio preferences vary widely for different cust...
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We understand that apologies alone may not make up for the inconvenience caused, but we sincerely want to resolve the issue. At Ultimea, we have always been committed to delivering high-quality pro...
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Dear Valued Customer, We hope this message finds you well. First and foremost, we sincerely apologize for the sound quality issues caused by the Nova S80 V142 version of the software. We deeply reg...
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