No Sound When Connecting Signature BS-3 to a Computer/Tablet, or Sound Still Plays Through the Device's Built-in Speakers?🔥🔥

Ultimea Support
Ultimea Support
  • Updated

If there is no sound from the Signature BS-3, or the sound continues to play through the MacBook's built-in speakers, check the following settings:

1.Bluetooth Connection:
① On your MacBook, go to "Settings → Sound → Output".
② Select "Signature BS-3: as the audio output device.
③Switch the Signature BS-3 to "Bluetooth mode".

2.Wired Connection (RCA):
①If both Bluetooth and RCA are connected at the same time, multiple available output devices may cause the audio to be routed incorrectly.
② On your MacBook, go to "Settings → Sound → Output" and select "Headphones" as the audio output device.
③Switch the Signature BS-3 to "RCA mode".
④Check whether the sound is now coming through the Signature BS-3.

 

If there is no sound from the Signature BS-3, or the sound continues to play through the Windows PC built-in speakers, check the following settings:

①Check that the Signature BS-3 is switched to the correct input channel:
  "Bluetooth" → Select the Signature BS-3 as the audio output device on your computer.
  "RCA" → Select the corresponding wired audio output device.
②Make sure the computer's audio output is not still set to the built-in speakers.
③If using Bluetooth, confirm that "Signature BS-3" is connected and selected as the active playback device.

 

If there is no sound from the Signature BS-3, or the sound continues to play through the Android Tablet built-in speakers, check the following settings:

①Check that the tablet is connected to the Signature BS-3 via "Bluetooth" or "RCA", depending on your connection method.
②Make sure theSignature BS-3 is switched to the corresponding "Bluetooth" or "RCA" input channel.
③ For Bluetooth connections, confirm that "Signature BS-3" is selected as the tablet's active audio output device.
④Check that the tablet is not still outputting audio through its built-in speakers.

 

If the issue continues via all connections, please contact our support team[support@ultimea.com] for further assistance with after-sales solutions.

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