Ultimea Support
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Latest activity by Ultimea Support
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Ultimea Support created an article,
Apollo S80 Wired Subwoofer Connection or No Sound
If your Apollo S80 subwoofer is not producing sound, follow these steps to ensure proper wired connection: 1. Locate the "SUB OUT" port on the back of your soundbar. 2. Plug one end of the subwoofe...
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Ultimea Support created an article,
No Sound via HDMI After Upgrading Poseidon D80 from V28 to V33?🔥🔥🔥
If your Poseidon D80 originally came with factory firmware version V28, and you encountered a sudden loss of HDMI audio after upgrading to V33, this issue may be due to an incomplete upgrade of the...
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Ultimea Support created an article,
No Sound, Audio Lag, or Stuttering on OPT/HDMI
If you're experiencing no sound, audio lag, or stuttering when using OPT or HDMI, a software update may help resolve the issue. ✅ Try These First：1. Ensure HDMI or optical cables are securely conne...
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Ultimea Support created an article,
No Sound, Audio Lag, or Stuttering via OPT/HDMI connection with Aura A50 pro?🔥🔥🔥
If you're experiencing no sound, audio lag, or stuttering when using OPT or HDMI, a software update may help resolve the issue. ✅ Try These First： 1. Ensure HDMI or optical cables are securely conn...
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Ultimea Support created an article,
Aura A60 APP OTA Upgrade【V31】
Here are the steps to update the software version in the App: Step 1: Please click the link to download the APP: https://www.ultimea.com/pages/app Step 2: Complete the pairing of the phone app and ...
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Ultimea Support created an article,
Aura A50 Pro APP OTA Upgrade【V31】
Here are the steps to update the software version in the App: Step 1: Please click the link to download the APP: https://www.ultimea.com/pages/app Step 2: Complete the pairing of the phone app and ...
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Ultimea Support created an article,
How to connect external devices to the Poseidon D60?
If you want to expand the connection to a DVD, please follow the following method to connect: For most TVs, there are multiple HDMI ports available, such as HDMI 1, HDMI 2, HDMI 3, and so on.1. Con...
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Ultimea Support created an article,
Adjustable Auto-Off Time for LED Display in the Ultimea App🔥🔥🔥🔥🔥
1. How can I set the LED auto-off time on my device? Users can customize the LED auto-off time in the device settings through the Ultimea App. The available options are: 5 Seconds (5S): The LED tur...
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Ultimea Support created an article,
Nova S90 Customized Software-V190
Main Improvement Points:① Enhanced Clarity for Surround Sound. ② Add a new DAP On/Off Toggle. Press and hold the AUX button (5 seconds) to disable DAP. Hold again (5 seconds) to re-enable DAP. Up...
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Ultimea Support created an article,
How to Fix Wrinkles or Creases on the Screen After Installation
Possible Causes: Temporary wrinkles from packaging. The screen was not fully stretched, or the tension was insufficient during installation. Solution: Stretch the screen: The screen material is ...
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