What do the Poseidon M20 Pro/Poseidon M20 Soundbar indicator lights mean?
Please confirm whether the indicator light of the soundbar is light on:
1. The indicator light is not on, please confirm if the power adapter is properly connected. If there is still no light, it may be an adapter failure. Please contact customer service to replace the adapter.
2. The indicator light is on, please unplug the soundbar power cord, and wait 30 minutes, then plug it back in and try to turn it on.
3. If the step 2 does not work, unplug everything off for a minimum of 4 hours. (Optical cable).
4. After four hours plug back in the sound input (Optical).
5. Next plug the soundbar into the power to try to turn on the soundbar.
Note: The power button is very sensitive. Please tap it quickly instead of pressing and holding. A slow or long press may not work, but a quick tap usually powers the unit on or off.
⚠️ Light touches may also trigger it, so handle with care to avoid accidental presses.
If this issue persists, please contact Ultimea customer support at support@ultimea.com for further assistance. We will service you ASAP!
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