Skywave X40 Bass is Insufficient/Weak?🔥🔥

Enable Xupmix Function:
Turn on the Xupmix feature to enhance the low-frequency response and provide a more balanced sound.

Adjust Bass Settings:
Use the Bass button on the remote control or adjust the bass manually via the App to set it between BS 4 to BS 6 for a better sound effect.

Play a bass-heavy track/song and feel the vibration from the subwoofer with your hand. If the vibration is strong, it indicates that the subwoofer is working properly. If it's weak, ask the customer to unplug and replug the subwoofer power cable, re-pair the device, and test again.

Adjust the placement of the subwoofer, positioning it closer to the listener. It can be placed next to the sofa.

Upgrade to Customized Software V17:
If the bass still isn’t sufficient, we can push the custom software V17 through the App, which is designed to further optimize the bass. (V17 is a Customized Version)

Since this is a testing version, there is a very small probability that other problems will occur.
If you would like to receive this fix urgently, please send the following information to support@ultimea.com:

• A clear photo of the SN code located on the back of your main soundbar, or get the SN code in the App settings.
  

• Your Ultimea ID, which can be found in the Ultimea App under Profile.
   

Once we receive your information, our support team will push the V17 firmware to your device through the Ultimea App as soon as possible.

Need Further Assistance?

If the issue persists or you need help adjusting the settings, please contact our customer support team at [support@ultimea.com].
We’ll be happy to guide you step-by-step.