How to Fix No Sound on the Skywave X40 Subwoofer?

Ultimea Support
Ultimea Support
  • Updated
  1. Check that the subwoofer power cable is properly connected and ensure the subwoofer indicator light is functioning normally.
  2. Confirm whether the subwoofer indicator light is steady. A steady light indicates a normal connection with the main unit. If the light is blinking, follow the steps below to re-pair:
    a. Press and hold the subwoofer button for more than 5 seconds until it enters fast-blinking pairing mode, then release.
    b. Facing the main unit display, press and hold the “Xupmix” button on the remote for more than 5 seconds until the main unit displays “SUB” to enter pairing mode.
    c. Once pairing is successful, the subwoofer indicator light will remain steady.
  3. Power off and restart, or perform a factory reset.

If you need further assistance, please contact support@ultimea.com, and we will service you ASAP!

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