To begin troubleshooting, please follow these steps:
Reset the Projector: Press and hold the power button for 5 seconds to perform a reset.
Power Cycle: Unplug the power cord, wait 15–30 minutes, then reconnect and attempt to power on the device.
Check Connections: Ensure that all power and connection cables are securely plugged in. If available, try a different power cord to rule out potential hardware issues.
If the problem persists, please record a short video showing the issue and contact our support team for further assistance and after-sales service.
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