Ultimea Support
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Recent activity by Ultimea Support
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Bonjour Max.Nous sommes désolés pour la gêne occasionnée.Nous avons transmis les résultats de votre test à notre département produits. Je vous contacterai dès que j'aurai trouvé la cause du problèm...
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Merci pour votre réponse rapide, bien sûr, tout ira bien~
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Bonjour Max,Merci pour votre réponse.Si le problème que vous rencontrez actuellement avec la fonction CEC (réglage du volume) n'affecte pas votre utilisation du produit et que vous êtes satisfait d...
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Hi Max,Nous vous remercions pour votre commentaire.S'il y a un problème au cours du processus, par exemple si la barre de son ne détecte pas la clé USB ou ne peut pas télécharger le paquet d'instal...
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Hi dede,Thank you for your comment, we will send you the customized software T11.2 to cancel the Bluetooth beep by email within 24 hours!
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Hello Glynn Newey,Thank you for your feedback.I have consulted with the techs and if you are playing Dolby Plus audio, the soundbar LED is also displaying "Dolby Surround".Cannot operated from the ...
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Hello Ramtin,Thank you for your comments.T11.1 is a customized software to improve the problem based on customer feedback that the level 1 volume is too loud after upgrading the T093 and V98, so it...
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Hello Craig,Sorry for any inconvenience caused to youOur technicians have developed a new Poseidon D60 software to lower the volume of the surround speakerWe will provide you with the latest upgrad...
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Hello José Callixto,Thank you for your information. We are glad to hear that the issue you were experiencing has been resolved.We hope you have a fantastic audio journey with the ULTIMEA soundbar! ...
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Hello Everyone, Given some users' feedback that the volume is still too loud after downloading T093, we have released the latest T11.1. This version nicely improves the problem of too much volume a...
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