Ultimea Support
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Recent activity by Ultimea Support
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Bonjour François,Le problème du bruit du haut-parleur arrière ne peut pas être résolu par logiciel pour le moment. Nous testerons un nouveau logiciel dès que possible pour résoudre ce problème.Si v...
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Hello Timothy Montgomery,You can upgrade to V2.17.Installation package and installation procedure path: https://support.ultimea.com/hc/en-us/articles/23010880551065-Apollo-P40-Software-V2-17If you ...
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Answer#14452 Hello Eduardo, You can find the above article at “please download the file from the link: Apollo P40 Installation Package-V3.18...” You will be able to successfully download the V3.18 ...
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Answer#14451 Hello Bartłomiej,According to your current software version V2.17, Your software is already the latest versionDifferent batches of P40 have different factory versions.V3.18 is the late...
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Hi Timothy, According to your current software version V1.0, our first suggestion is to download the corresponding new version V2.17. Of course, you can also upgrade to V3.18. However, this version...
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Answer #14448 Hello Sachaknop, We apologize for the inconvenience. We have re-uploaded the software installer for V2.17. Could you please try to download it again later? If this issue persists, ple...
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Hi joseph kinyuru,Thank you for your understanding!Because the factory version is different, some functions can be increased, but at the same time, it will also have a little impact on other functi...
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Hi Martin,Please read the upgrade instructions in further detail:Upgrade Method:1. Download and Copy the "update.zip" file in the attachment to a USB flash driveNote:② You don't need to unzip the f...
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Hi Berbaoui,Merci pour votre information, nous vous avons envoyé le paquet d'installation du logiciel V83 par email, veuillez le vérifier. Nous continuerons à l'améliorer.
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Answer #13504 Bonjour sylvain, Pour les paramètres de sortie sonore du téléviseur et les méthodes de connexion de Soundba via diverses méthodes telles que HMDI, veuillez vous référer à :https://sup...
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