Ultimea Support
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Recent activity by Ultimea Support
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Hello Richard Seddon,We apologize for any inconvenience this may have caused. While we do not have the capability to display specific formats during a movie, most movies should indicate the specifi...
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Hello Roberto Manuele Alacqua, We appreciate your patience and apologize for any inconvenience caused. The BS-6 still produces a little bass effect. but the effect will be very weakRegarding the su...
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Hello everyone,ULTIMEA team would like to thank everyone for their feedback on the sound effect test of the Nova S80 V139.Thank you all for your satisfaction with the sound quality of the Nova S80....
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Hi Mark Ginkel,Thank you for your message. Providing customers with good products and services is our obligation.I hope it can give you a good audio journey.If you have any suggestions or ideas, p...
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Hi Frank Mensching and other customers,I apologize for not being able to reply to your message in time, have you upgraded successfully now?Please check out some of the methods I've gathered from va...
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Thank you for your suggestions, we have sent all of them back to the product development department.This is very valuable to us!
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Hi Mattia,Press and hold the right button of Dolby Atmos for 5 seconds to display the version. Press and hold the OPT button for 10 seconds, where MCU is the version.
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Hi everyone,Regarding software upgrade failure, our technical staff provides you with the following suggestions:NTFS USB disk is not supported:Description: The host does not support the use of NTFS...
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Hello Alessio Distefano,I'm sorry for not getting back to you in time.You cannot upload your pictures or videos to the projector Atmosphere.You can plug in a USB stick and have the projector play t...
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Hello Domenico Buono,First, make sure the TV supports EARC or ARC functionality and has at least two HDIN ports on your TVNext, follow the steps below to connect your device:1, Connect the game con...
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