If you did not find the remote control for your Aura S4T after receiving the package, please don’t worry. We kindly recommend watching the video below, which will guide you on how to locate the remote control inside the packaging.
If you still cannot find it after following the instructions, please provide us with the following information so our support team can assist you promptly:
1. Your order number
2. Photos of the items you received
3. A photo of the shipping label on the package
If you have any questions or encounter any issues, please contact support@ultimea.com. Our team is happy to assist you.
Instructional Video:
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