Please note that occasional lag or audio-video desynchronization on Android TV systems is usually related to system resource usage or background processes.
We recommend:
- Restarting the device, which can effectively resolve temporary performance issues
- Closing unnecessary background applications
- Checking for system updates under Settings and upgrading to the latest version
If the issue continues, please record a video demonstrating the problem and contact support@ultimea.com for further assistance. Kindly mention that you have already completed the FAQ steps to help our support team assist you more efficiently.
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