Unable to Use Google Function via Remote Control

Check the remote control’s LED indicator status:

• Red blinking: Bluetooth is not paired yet

• Green blinking: Bluetooth is successfully paired

If the LED is green but the remote still does not work:

• This may be caused by a system malfunction causing the remote to lose control

• We recommend connecting an external keyboard or mouse, entering the settings menu, and performing a factory reset

• After restarting, re-pair the remote with the device

If the LED is red (not paired):

• This may also be caused by a system malfunction

• Press and hold the Bluetooth pairing button on the remote for about 5 seconds until the LED blinks green, then release

• Power off the projector by unplugging the power adapter, wait 5 seconds, then plug it back in and power on

• The remote should automatically pair with the projector upon startup

Other possible causes:

• Low battery: Please replace with new batteries to ensure stable power supply

• System glitch or lost Bluetooth pairing info: If there has been a system update or power outage, re-pairing is recommended

• Remote damage: If buttons are unresponsive and no LED lights up, the remote may be faulty; consider replacing it for testing

If this issue persists, please contact Ultimea customer support at support@ultimea.com for further assistance. Please make sure to mention that you have tried the steps in the FAQ so that our agents do not ask you to repeat these steps.