This issue is typically related to the viewing environment. The most common causes include:
1. Mismatch between projection distance and screen size
2. Improper focus adjustment
3. Excessive keystone correction angle (which can reduce effective resolution)
To improve image clarity, we recommend:
- Adjusting the projection distance to keep the image within the recommended size range and avoid excessive scaling
- Performing a precise manual focus adjustment
- Minimizing keystone correction (recommended angle: under 20°) to maintain optimal sharpness
If the issue persists, please contact Ultimea Customer Support at support@ultimea.com. Please make sure to mention that you have already followed the FAQ steps to avoid repeated troubleshooting.
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