Skywave X50 Surround Speakers Auto Disconnect or Unable to Pairing Issues?🔥🔥

Solution:

Under normal circumstances, the surround sound system should automatically pair with the soundbar once powered on. 
If your surround speakers does not automatically pair after connecting the power, please try the following steps:

Manual Pairing:
Please attempt to manually pair your surround system. [https://support.ultimea.com/hc/en-us/articles/50917338255129-How-to-Connect-Surround-Speakers-to-the-Skywave-X50-Soundbar]

Alternatively, you can try disconnecting the power multiple times and reconnecting it to see if automatic pairing can be restored.

If manual pairing does not work or Or intermittent automatic disconnection (surround light is flashing),please follow these steps:

• Restore factory settings.[https://support.ultimea.com/hc/en-us/articles/50917368752281-How-do-I-reset-the-Skywave-X50-to-factory-settings]

• Unplug both the surround system and the soundbar power adapters, wait for about 5 minutes, then reconnect the power.

• Ensure there are no wireless interference devices (e.g., routers) between the surround speakers and the soundbar, and keep the devices within 1 meter of each other during the pairing process.

If the issue persists:
If, after following the above steps, the system still fails to pair or retain the pairing, the device may be faulty. Please contact our customer support team via email at support@ultimea.com, and we will assist you further.