Poseidon E100 Remote Control Unresponsive or Button Issues

1. Check if the remote control batteries have power; replace them and test again.

2. Ensure the remote is aimed at the infrared receiver window.

3. If it’s a Bluetooth remote, try re-pairing the connection.

4. Check if the projector settings have disabled remote control reception.

5. Use the physical buttons on the projector to test if the system is frozen.

If this issue persists, please contact Ultimea customer support at support@ultimea.com for further assistance. Please make sure to mention that you have tried the steps in the FAQ so that our agents do not ask you to repeat these steps.