This is a 15-minute auto power-off function, which complies with the ERP II energy-saving standard. When the soundbar detects that the external input signal is too weak or inactive, it will automatically power off after 15 minutes.
To prevent this from happening:
1. Please increase the volume level of your connected external device (e.g. TV, smartphone, etc.).
2. Ensure a stable and active audio signal is being transmitted to the soundbar.
If the issue persists despite these adjustments, feel free to contact us at support@ultimea.com.
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