Possible reasons why your device cannot connect to the Apollo S90 soundbar via Bluetooth:
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The device does not support the compatible Bluetooth profiles required by the soundbar.
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The Bluetooth function on your device is not enabled.
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The device is not correctly connected.
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The soundbar is already connected to another Bluetooth device.
Recommended steps to resolve the issue:
- Disconnect any currently connected Bluetooth devices from the soundbar.
- Power off both your device and the soundbar.
- Power them back on and try connecting again.
If you have already completed the troubleshooting steps above, performing this reset may restore functionality; however, if the issue persists, please contact us at support@ultimea.com for prompt assistance.
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