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Try to connect your device to a different input on the soundbar
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If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted;
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If using a wired connection, please check that all cabling is connected/inserted correctly;
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Make sure the audio format setting on your TV is set to PCM and the correct audio input mode has been selected.
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Please change the audio playback source
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If there is still noise coming out, please try to connect a different source device(TV, Blu-ray player, etc.)to see if the buzzing still exists
If this issue persists, please contact Ultimea customer support at support@ultimea.com for further assistance. Please make sure to mention that you have tried the steps in the FAQ so that our agents do not ask you to repeat these steps.
Comments
1 comment
There's a buzzing noise coming from the soundbar, making speech unclear. Another sound source had the same problem. The device is only a year old. Since it's under warranty, I'd like to have the issue resolved.
Sincerely,
Peter Tödten
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