Ultimea Support
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Recent activity by Ultimea Support
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Hi Adrian Andrei，Please check out the Number ④ point of improvement on the V109 of the article, remember that if you set the volume below 36 before you switch it off, such as 20 or less, it will ha...
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Answer #12439 Could you describe in detail the problems you are currently experiencing with the device? As we have multiple suppliers of Apollo P40, there are different factory versions. V2.15 and ...
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Answer #12438 Is the factory version of your device V2.14? Normally we don't recommend users to download the corresponding upgrade software of different factory versions by themselves, which may ca...
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Answer #12433 What is the factory version of your previous device? Regarding the HDR problem you mentioned, we have a new software version that can help you solve the problem. We have contacted you...
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Answer #12432 Have you tried to replace it with another new USB flash drive? Please note that use an empty USB flash drive of 4GB or more to download and copy the files directly without unzipping o...
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Answer #12429 The version V3.16 of the software only solves the problem that "u" and "i" cannot be capitalized. For the problem you mentioned, we will provide you with other new software versions. ...
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Answer #12308 Thank you for sharing in detail here, your understanding is correct. We believe this will help users who are confused about software versions to a great extent, thank you for helping ...
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Answer #12307 We apologize that our Poseidon D60 did not meet your expectations. We have been making every effort to provide you with assistance and resolve the issue. Based on your feedback about ...
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Answer #12306 Es tut uns leid, dass unser Poseidon D60-Soundsystem oder unsere Konfiguration möglicherweise nicht über diese Funktion verfügt. Wir werden in Zukunft ausgereiftere Soundbars produzie...
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Answer #12188 We are aware that our products still have many shortcomings, we have a mature technical team and will continue to learn from the excellent products on the market. For this soundbar, w...
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