How to Solve Intermittent Sound and Audio Delay Issues for Poseion M80?

1. Please press and hold the "MUTE" reset button on the remote for 5 seconds, or use the app to restore factory settings.
2. Dolby Atmos > 40Mbps to be stable and not lagging.
3. Try to play local video to confirm whether it will be intermittent back.
4. Confirm the connection method is which, the recommended connection method is HDMI eARC>Optical>Bluetooth.

It may also be an interface problem, replace the other connection to see if it is still intermittent.

1. May be the problem with the cable, it is recommended to replace the HDMI2.0 standard cable above.
2. May be other BT or 2.4GHz devices caused by interference (recommended that the connection distance in a room and no barrier wall)

Tips:

1. If there is still a problem, please try re-plugging the soundbar power cord.
2. If there is no sound or abnormal sound after connecting and pairing the subwoofer correctly, you can try to unplug the subwoofer and restart it.

If the problem persists, please contact our customer support team via email at support@ultimea.com, and we will assist you further.