The surround speaker has been paired with the soundbar by factory.
If the connection is lost, please follow these steps:
Press and hold the “Surround Level” button on the remote control for 5 seconds to enter SUR pairing mode; the main soundbar will flash "SUR". Press and hold the button on the back of the surround for 5 seconds. After successful pairing, the main unit's display and surround indicator light will remain constantly lit.
Please note: Even if only one surround speaker is disconnected, please press and hold the pairing buttons on all four surround speakers at the same time until the indicators start flashing rapidly, then complete the pairing process together.
All four surround speakers need to be paired together during the pairing process.
If this issue persists, please contact Ultimea customer support at support@ultimea.com for further assistance. We will assist you ASAP!
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