How to Delete or Deactivate Your App Account?

Ultimea Support
Ultimea Support
  • Updated

If you no longer wish to use the app and want to delete your account permanently, follow the steps below to ensure your account is properly removed.

Steps to Delete Your Account:

  1. Log into the App: Open the app and log in.
  2. Go to Personal Settings: From the main page, tap on Personal Settings.
  3. Edit Profile: Select Edit Profile.
  4. Delete Account: Scroll down and tap Delete Account.
  5. Confirm Deletion: Choose Delete to confirm.

Note: Please be aware that deleting your account is irreversible, and all associated data will be lost. 

For more detailed instructions, please watch the attached video tutorial that walks you through the process step by step.

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