Other Issues Connecting the Aura A40 Soundbar to the TV 🔥🔥

1、Unable to connect to TV
2、Soundbar will not stay connected to the TV
3、No sound after connecting to the TV
4、After connection, the TV and the soundbar make a sound at the same time

Please follow the steps below to troubleshoot and potentially resolve the issue:
1. Check whether the TV's OPT or AUX interface supports OPT or AUX output.
2. If there is an OPT OUT or AUX OUT:
A: Please set the TV sound audio output to PCM (the manual has instructions)
B: Soundbar channel switching: use the Source button of the Soundbar remote control to switch the input signal source to "OPT" (AUX mode).
3. Please try other connection methods：
A: Use the TV's Optical digital audio signal output and switch the input source to "OPT" with the remote control.
B: Use the 3.5mm to 3.5mm AUX cable to connect the TV AUX port and switch the input source to "AUX" with the remote control.
C: Bluetooth connection with phone
4. Make sure the volume is not muted and adjust the volume with the Soundbar remote control.
5. Make sure the cable is working, please replace the Optical /AUX Cable.

6. Check Netflix Audio Settings
Please make sure you have selected the appropriate audio settings for better sound quality.
Action: Navigate to "Audio & Subtitles" on the specific content page on Netflix.
Set the audio to: "English [Original]"/Other languages [Original]. (Please keep in mind that 5.1 Original is not recommended. )

Note:

1. If it still doesn't work after connecting the TV via Optical/AUX cable, but other devices and other connections are working, it may be an incompatibility with your TV.

2. If it doesn't work with another device and all connection methods, there is a problem with the soundbar.