HDMI CEC
Different brands of TVs have different paths to open the CEC. Please check if your TV supports the CEC function first.
Once it is on, you can control the sound bar's on/off and volume at the same time through the TV remote control. But only for HDMI connection;
Setting: Please turn on the CEC of the TV at the same time.
Other connections such as OPT, BT, AUX, and USB do not technically support the HDMI CEC function, so you must use the soundbar remote control to operate the volume and EQ.
For example:Samsung
If there is a functional bug with the TV remote control, we recommend that you turn off the TV HDMI CEC function and re-plug the HDMI cable. Then test whether your TV remote control works properly.
If the problem still cannot be solved, please contact Ultimea support team.
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