The Apollo S60 Remote doesn’t work

Ultimea
Ultimea
  • Updated

Please try these steps to solve the issue:

1. Replace the remote batteries with new ones.
2. Point the remote directly at the center of the sound bar when pressing a button.
3. If the distance between the remote control and the main unit is too far, move it closer to the unit.
4. If using a Bluetooth connection, some of the buttons on the remote may not be supported by the streaming application.

If this issue persists, please contact Ultimea customer support support@ultimea.com for a replacement.

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