What if the firmware update fails or cannot be completed?
Please view the "Firmware Update" section for important notes:
Important note:
1. Ensure the surround speakers and subwoofer are properly connected.
2. Make sure your phone has at least 30% battery life.
3. Bluetooth mode on your phone must be enabled.
4. Confirm that the soundbar is successfully connected to the app and is within 2 meters of the device.
5. Do not lock your phone screen during the update process.
6. Both your phone and soundbar must remain powered on.
If the connection is interrupted during the update and the upgrade fails:
1. Re-enable Bluetooth on your phone and reconnect the soundbar to the app.
2. Try restoring factory settings on the soundbar.
3. Turn off and restart the soundbar device.
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