How to Check if Your Unit Supports App Control:
You can find out whether the product supports apps through the product manual or the sticker information on the main soundbar or soundbar's package box:
1. The sticker on the main soundbar has an APP download QR code sticker and SN as shown in the picture.
SN identification method that supports app control version:
SN code starting with U2520US12 OR U2520EU12 OR U2520UK12
SN code starting with U2500US12 OR U2500EU12 OR U2500UK12
SN code starting with U3600US11 OR U3600EU11 OR U3600UK11 & U3600US12 OR U3600EU12
2. The manual has an APP download QR code.
3. Check the Packaging – Look for the "Smart App Control" label on the product box.
If your device has the above information, it means it supports the ULTIMEA APP.
4. Try Connecting to the App – Download the app and attempt to connect your device. If the app does not recognize your soundbar, your unit may be from an earlier batch without app support.
If you are unable to confirm, please contact our support team and provide your order number or the SN code located on the back of the main soundbar. We will verify whether your device supports App control.
This is an older version of the Poseidon D60 that does not support the ULTIMEA APP (SN example):
If you specifically require App control, please contact our team at support@ultimea.com and explain your needs. They will check stock availability and discuss the possibility of an upgrade and replacement (not free of charge).
Comments
3 comments
Une nouvelle télécommande a l'achat pour NOVA S80 ne serait pas du luxe !!!
Vivement l'application sur Android
Messaoud
Can I get on a list to be notified if/when the Android app is available for use with the Nova S80?
Hello,
I´m overall very happy with my Nova S80, despite the noise in the satelllites I hope it´s going to be fixed with the upgrade to v1.61 I´ve just discovered! Right now it´s being updaded! :)
The sound quality it´s pretty good, with good bass (not so much like others). It´s sad to read that HW doesn´t allow future updates to support smartphone app, but hey, no issues as the controls from remote lets you experience all you need when playing something on it.
If you let me suggest something, in case technically possible, could be possible in future custom firmware update to add some kind of fine equalization. I mean, like mid and treble adjustment, in addition to voice gain, or similar. Not a big issue for sure, just an improvement to current quality.
Before buying it, I didn´t meet your brand, but now I´m quite sure you work hard for a good user experience and quality products. I previously had an LG soundbar, but now I prefer yours.
Thanks for your work.
Best regards.
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