Tips: If there is no sound or abnormal sound after connecting and pairing the subwoofer correctly, you can try to unplug the subwoofer and restart it.
CONNECT TO SUBWOOFER AND SURROUND SPEAKERS
1. Use the 6m RCA-RCA cables to connect the subwoofer and surround speakers, please pay attention to matching the same color interfaces on the surround speakers with the corresponding ones on the subwoofer and place the surround speakers accordingly.
2. Use a power cable to connect your subwoofer and power port.
PAIRING SUBWOOFER
The subwoofer has been paired with the soundbar by ULTIMEA.
However, you may need to re-pair the soundbar and subwoofer if there is no sound coming from the subwoofer.
It is recommended that the remote control be paired close to the LED display of the main sound bar and that the subwoofer be placed next to the main soundbar.
Subwoofer Pairing Method:
1. Both the main soundbar and the subwoofer connect the power and turn on the soundbar.
2. Position the remote control approximately 1 foot away from the Soundbar, pointing it towards the LED indicator, as shown in image 1.
3. Long-press the button “ ”on the remote control for 5 seconds, until the main soundbar displays a flashing "SUB, " as shown in images 2 and 3.
4. Long-press the "ON/OFF" button on the subwoofer for 5 seconds until the white indicator light starts flashing rapidly, as shown in image 4.
5. Within approximately 5 seconds, the subwoofer's indicator light will be not flashing and always be on, indicating a successful pairing.
Subwoofer abnormal working problem:
1. It is recommended to place the subwoofer on the ground for use.
2. Please do not use external objects to block the soundbar and subwoofer horn
3. To increase the subwoofer effect:
A: Turn up the volume
B: Press BASS： BS 1 or SR 1
C: Try it out with a heavy bass song and turn the sound to the maximum. then put your hand close to the subwoofer. Check for vibration.
Note: For a better listening experience, we suggest the soundbar and surround speakers should be placed at the sofa sides or near the ear level.
Comments
5 comments
Which should I use for best sound ARC,OPTICal or Aux or Bluetooth
Hello Debbie Berg,
Normally, we recommend the following connection methods: Recommended connection: ARC＞OPT＞AUX＞BT>USB
You can refer to: https://support.ultimea.com/hc/en-us/articles/25284385394201-Multiple-Connection-Methods-for-Poseidon-D50-Soundbar
Hello,
The soundbar works well but I regularly encounter a bug when switching on. The firmware version is the latest V49.
I turn the soundbar on and off at the same time as the TV.
Randomly and after a few days of use, the subwoofer sometimes fails to pair with the soundbar. SUB flashes constantly. The only way is to unplug the subwoofer and plug it back in and it works again.
Is it a software bug or is it an inherent problem with bluetooth devices that sometimes require you to unplug completely?
I got around the problem by plugging the subwoofer into a socket with a switch. This allows me to unplug the subwoofer when the soundbar is off.
Thank you for your help.
Sincerely yours.
Hello BoxyWeb,
Thank you for your feedback. We're glad the soundbar works well, though we understand the frustration with the subwoofer pairing issue.
This may be due to Bluetooth interference or a minor firmware bug. Re-pairing should not be needed as often as you're experiencing.
Since you’ve updated to V49 and tried repositioning the subwoofer, it could be a power management issue. Your switchable socket workaround is helpful but shouldn’t be necessary long-term.
We recommend checking for interference from nearby devices and resetting both the subwoofer and soundbar to factory settings for a fresh pairing.
If the issue persists, feel free to contact support@ultimea.com for further assistance.
You are right. I moved the Amazon Firestick that was near the sound bar. The bluetooth connection seems more stable. We will see in time if the problem persists.
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