16. What if My P20 projector Crashes？

Please try the following steps:

1. Turn to the projector's main page and click "Settings".
2. Choose "Universal Setting".
3. Select "Restore Factory Default" and click the "OK" button on the projector or remote, then the projector will be restored successfully within a few seconds.

If this issue persists, please contact Ultimea customer support at support@ultimea.com for further assistance. Please make sure to mention that you have tried the steps in the FAQ so that our agents do not ask you to repeat these steps.