Possible Causes:
- Your phone is not routing audio to the Bluetooth speaker.
- The speaker is muted.
- The volume is set too low.
Solutions:
1. On your phone, go to Settings → Bluetooth → Connected Devices and check the audio output settings to ensure audio is routed to the Bluetooth speaker. Menu names may vary by device.
2. Press the MUTE button on the remote control to unmute the speaker.
3. Press VOL+ to increase the volume.
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