Subwoofer connection:
The subwoofer and soundbar are connected via a wired connection. Simply connect the wire from the back of the subwoofer to the SUB OUT port on the Soundbar.
Subwoofer Not Working
Place the subwoofer on a stable, level surface on the floor.
Make sure that no objects are blocking the sound-emitting drivers of the soundbar or subwoofer.
Press the Bass + button on the remote control to increase the bass level to +3 or higher. Then, play a bass-heavy song and turn the volume up to the maximum level. Place your hand near the subwoofer to check whether you can feel any vibration.
If the subwoofer still does not work, please contact our customer support team at support@ultimea.com for further assistance.
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