Aura A60 Pro Unable to Power On?

If your Aura A60 Pro cannot be powered on, first check whether the LED indicator on the soundbar is lit.

1. The LED Indicator Is Not Lit
Check whether the power adapter is connected properly to the soundbar and the power outlet. If you have a universal power adapter available, please use it to test the soundbar. This can help rule out a possible issue with the original power adapter.

2. The LED Indicator Is Lit, but the soundbar cannot be powered on and the display only shows “-” or “----”
(1) Disconnect all cables and connections from the soundbar.
(2) Leave all devices completely disconnected from power for at least 4 hours.
(3) After 4 hours, connect only one input cable (Optical or AUX) to the soundbar.
(4) Finally, reconnect the soundbar to power and try turning it on again.

If the issue persists after following the steps above, please contact  customer support at support@ultimea.com for further assistance. We will service you ASAP!