How to Fix Bluetooth Stuttering or No Sound on Poseidon M60？

1. If the LED on the soundbar is not on, please check whether the power adapter is properly connected and try plugging it into a different outlet to rule out a socket issue. If the LED still does not turn on, the adapter may be faulty.

2. If the LED is on but there is no sound, please try the following steps:

• Restore the soundbar to factory settings: press and hold the Mute button on the remote control for 5 seconds until “RST” appears on the LED display.
• Disconnect the soundbar completely from the power supply for at least 10 minutes. Then reconnect it and power it on.

• Test other connection methods to check if the issue persists. More details about the connection please refer to this link:

  👉Multiple-Connection-Methods-for-Poseidon-M60-Soundbar

If the issue persists, please email support@ultimea.com to contact the Ultimea Support Team and mention that you have already followed this guide to avoid repeated troubleshooting. We will assist you as soon as possible.