If you did not find the remote control for your Aura A40 Pro after receiving the package, please donβt worry. We kindly recommend watching the video below first, which will guide you on how to locate the remote control inside the packaging.
Instructional Video:
If you still cannot find it after following the instructions, please provide us with the following information so our support team can assist you promptly:
1. Your order number
2. Photos of the items you received
3. A photo of the SN number of your soundbar
If you have any questions, please contact support@ultimea.com,and we will service you ASAP!
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