Possible Causes:
1. The "Auto Standby" setting within the App is set to 24 hours.
2. Device or Cable Issues:
3. An incompatibility between the HDMI-CEC function and your specific TV model:
Solution 1: Disable HDMI-CEC
Turn off the CEC or HDMI Control feature on either your TV or the soundbar.
This will prevent the TV from sending automatic power-on signals through the HDMI connection.
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On your TV, look for settings labeled:
Anynet+ (Samsung)
Bravia Sync (Sony)
Simplink (LG)
HDMI-CEC (general)
On the soundbar, disable any “HDMI Control” or “CEC” setting if available.
Solution 2: Use Optical (OPT) Connection
Connect the soundbar to your TV using an optical audio cable instead of HDMI.
This method does not rely on CEC communication and will avoid the automatic power-on behavior entirely.
You will still enjoy high-quality digital audio, though TV remote volume control may need to be adjusted separately.
Solution 3: Manual Power-Off Sequence
If you prefer to continue using HDMI-CEC features (such as automatic power and volume synchronization):
Turn off your TV using its remote control.
Then, power off the soundbar separately using its remote control.
Each operation can solve the problem. We understand this adds an extra step, but it helps prevent the unintended restart issue.
Need Further Assistance?
If the issue persists or you need help adjusting the settings, please contact our customer support team at [support@ultimea.com].
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