The surround speaker has been paired with the soundbar by factory.
If there is no sound coming from the surround speakers, you need to re-pair the soundbar with the surround speaker.
If the connection is lost, press and hold the "Surround Level" button on the remote and the "PAIR" button on the surround speaker for about 5 seconds, Once successfully paired, the indicator light on the surround speaker will stay solid.
If this issue persists, please contact Ultimea customer support at support@ultimea.com for further assistance. We will service you ASAP!
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