Poseidon D80 Boom No Sound via HDMI Connection?

Please follow the steps below to resolve the issue:

1. Verify Connections and Settings

Connect:

• Ensure the TV and soundbar are connected to the HDMI ports marked "ARC" or "eARC" (Note: "HDMI IN" ports do not support ARC/eARC).
• One end of the HDMI cable to the ARC/eARC port on the TV.
  The other end to the eARC port on the soundbar.

Adjust TV Settings:

A. For HDMI ARC Connection

• Disable Dolby audio.
• Set the TV's audio output to PCM.
• Typical TV setting path:
  Go to: Settings → Sound Output → Select Receiver HDMI (ARC).
  Navigate to: Sound → Expert Settings → Digital Audio Output, and set it to PCM.

B. For HDMI eARC Connection

• Enable Dolby audio.
• Set the TV's audio output to Auto/Pass Through.
• Typical TV setting path:
  Go to: Settings → Sound Output → Select Receiver HDMI (eARC).
  Navigate to: Sound → Expert Settings → Digital Audio Output, and set it to Auto/Pass Through.

Note:
Make sure your TV HDMI supports eARC, otherwise the Dolby Atmos audio signal cannot be transmitted.
Atmos: If you are watching a movie in the Dolby Atmos format, please set the audio output on your TV to Pass Through:
DTS: If you are watching a movie in the DTS format, please set the audio output on your TV to PCM:

2. Switch Soundbar Channels:

Action: Use the remote control to switch soundbar input channels.
Instruction: Toggle between different input channels (eARC-OPT-eARC) to ensure the soundbar is receiving the correct signal.

3. Replug the HDMI Cable:

• Disconnect both ends of the HDMI cable.
• Wait for 5-10 seconds, then firmly reconnect the cable to the ARC/eARC ports on both the TV and the soundbar.
• Ensure the cable is securely seated in the ports.

If you have additional questions or need support, please contact support@ultimea.com. We are here to help with any further information or assistance you may require.