Issue Description
Is the vocal volume low or the dialogue unclear on your Poseidon M30?
Solution
Temporary Software Fix (V32 Customized Version)
A V32 test firmware has been developed to resolve this issue. The V32 firmware update optimizes the amplifier's tuning parameters, further enhancing vocal performance to deliver a brighter, clearer sound while improving dialogue clarity and the rendering of audio details.However, since this is a testing version, there is a very small probability that other problems will occur.
If you would like to receive this fix urgently, please send the following information to support@ultimea.com:
A clear photo of the SN code located on the back of your main soundbar, or get the SN code in the App settings.
Your Ultimea ID, which can be found in the Ultimea App under Profile.
Once we receive your information, our support team will push the V32 firmware to your device through the Ultimea App as soon as possible.
If the issue persists or you need help adjusting the settings, please contact our customer support team at [support@ultimea.com].We’ll be happy to guide you step-by-step.
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