Missing or Faulty Connection Cable or Remote Control?

Ultimea Support
Ultimea Support
  • Updated

For example: Power cable, HDMI cable, AUX cable, and remote control (Specific product accessories are subject to the description in the product manual)

Please contact the seller's customer service to resend relevant accessory products for you.

Note: Due to logistics policy reasons, the remote control cannot be shipped with batteries. Please purchase it yourself.

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