1. Please confirm if the power adapter is properly connected.
2. Please confirm if there are lights on the speaker display screen.
Note: If the device crashes and cannot be turned on when installing new software, please contact our customer service department and we will provide you with a recovery file to solve the problem.
If this issue persists, please contact Ultimea customer support at support@ultimea.com for further assistance. Please make sure to mention that you have tried the steps in the FAQ so that our agents do not ask you to repeat these steps.
Comments
1 comment
Bjr le caisson est allumé mais la barre de son ne s'allume plus
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